F.A.Q

Got questions? We have the answers!

We’ve rounded up some of the most frequently asked questions to help all the naturals out there, and even those considering making the transition. Sit tight as we answer the most frequently asked questions about natural hair.

What are organic hair products? 

Organic hair products are hair care products made from natural, plant-based ingredients that are grown without synthetic pesticides, herbicides, or genetically modified organisms (GMOs). They are designed to promote healthy hair while minimizing exposure to harmful chemicals.

Where and how can I order or Buy your products?

Orders can be placed directly via

We also regularly participate in various fairs where our products can be tried and purchased.

How quickly can I receive my orders?

Every customer is assured of a friendly welcome and that their purchase will be dispatched promptly and reliably within 24 hours.

 Methods of delivery are selected on the checkout page when purchasing a product.

  • Normal deliveries for the SA by Courier Guy are between 2-3 business days.
  • Cape Town Same Day Deliver before 11 or Next business day.
  • PAXI(Pep) – 3-5 business days.

 Can I use organic hair products if I have sensitive skin or allergies?

While our products are made with gentle, natural ingredients, it's essential to check the product labels for specific allergens or ingredients you may be sensitive to. If you have known allergies or sensitivities, we recommend performing a patch test before using the product on your hair and scalp.

I’m having a dry, itchy and dandruff-prone scalp. What can Lafezeka help me?

Lafezeka offers a solution to your scalp concerns with our premium Shea Butter and Growth Oil products:

  • Lafezeka Shea Butter Scalp Moisturizer: Our shea butter scalp moisturizer is formulated to provide intense hydration to your dry scalp. It helps alleviate itchiness and nourishes the skin, making it an excellent choice for addressing your dryness and discomfort.
  • Lafezeka Growth Oil: Our growth oil is not only great for promoting hair growth but also for soothing a dandruff-prone scalp. It contains essential nutrients that can help maintain a healthier scalp environment while strengthening your hair.

I'm embarking on a healthy hair care journey. Can you suggest the fundamental products I should consider using?

Starting a healthy hair care journey is a great decision! Here are some basic products we recommend to help you on your path to healthy hair:

  • Lafezeka Shampoo: A gentle, moisturizing shampoo is essential for cleansing your hair without stripping away natural oils. Look for one that suits your hair type (e.g., dry, oily, curly) to keep it clean and hydrated.
  • Lafezeka Nourishing Conditioner: Conditioning is vital for adding moisture, reducing frizz, and improving hair manageability. Choose a conditioner that matches your specific hair needs for best results.
  • Lafezeka Hair Growth Oil: A quality hair oil can provide deep nourishment to your hair and scalp. Look for oils like argan, jojoba, or coconut to help maintain hair health and add shine.
  • Lafezeka  Detangler Spray: A leave-in conditioner or detangler can help reduce tangles and knots, making your hair easier to manage and style.
  • Lafezeka Edges/Hairline Serum: If you have specific hairline concerns.

Remember, the key to a successful hair care journey is consistency and choosing products that cater to your hair's unique needs. Tailor your product selection to your hair type, whether it's straight, curly, wavy, or textured, and be patient as you work towards healthier, more beautiful hair. If you need personalized recommendations, feel free to contact our customer support team for assistance.

How do I use organic hair products effectively?

Each product comes with detailed usage instructions on the packaging. Generally, you'll apply the product to wet hair, massage it in, and then rinse thoroughly. For the best results, follow the recommended usage guidelines.

What Products Do I Need To Make My Hair Grow?

You need products that deliver moisture to your hair. Many people are quick to buy hair oil for the magical growth they’re looking to achieve, but you can’t apply oil to dry hair hoping it will grow. You’ll just have dry oily hair if anything.

Products like conditioners and leave-in treatments deliver the moisture you need to your hair, and hair oils and butters seal in the moisture.

If you’re looking to have a seamless and hassle-free hair journey, use natural and organic hair products. LAFEZEKA offers a wide variety of these. Shop natural and moisturizing products your hair needs conveniently through our site.

How Often Should I Wash My Hair?

Ideally, you be washing your hair regularly. However, you shouldn’t be washing your hair everyday if you’ve got afro textured hair. It will dry out and start to break.

Limit washing your to at least once every 1-2 weeks with a moisturizing shampoo that won’t leave your strands dry. Be sure to wash it all out and follow up with a conditioner to boost your strands.

Why Does My Hair Break So Much?

It’s normal for afro textured hair to shed every now and then, however, this type of hair is naturally dry and prone to breakage when it doesn’t receive enough moisture.

Other factors that contribute to breakage include excessive heat styling and wearing tight hairstyles-this can be especially damaging to your hairline.

How can I keep my natural hair moisturized?

Use the LOC Method for moisture. Separate your hair into 4 or more sections. Secure each section with ponytail holders or clips. Use Liquid (Detangler Spray) on all sections. Next, apply an oil (Lafezeka Growth Oil). Lastly finish the process by applying a butter (Lafezeka Shea Butter). The layer process helps to seal moisture into your hair.

Do your organic hair products contain sulfates, parabens, or artificial fragrances?  No, our organic hair products are free from sulfates, parabens, and artificial fragrances. We believe in providing natural and wholesome solutions for your hair care needs.

Can I return or exchange products if they don't work for me? Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our customer support team within the specified return period for assistance with returns or exchanges.

If you have any more questions or need additional information about our organic hair products, feel free to reach out to our customer support team. We're here to help you make informed choices for your hair care needs!

If you have any queries about any of our products, please do get in touch with us at lafezeka2021@gmail.com or call us on 073 580 2779 / 082 266 4505 and we promise to do our utmost to help and guide you.

We hope you enjoy browsing through our website and don’t forget to sign up to our Instagram and Facebook page which will feature from time-to-time promotional codes and competitions. 

Best wishes for your wellbeing always. 

LAFEZEKA TEAM